Matrix Opti.Care Smooth Straight Professional Ultra Smoothing Masque with Shea Butter (490 g)
Product Description
Matrix Mega Smooth Mask is a professional deep-conditioning hair masque for frizzy, dry, unmanageable and chemically straightened hair. It intensely nourishes to smooth the hair texture, disciplines frizz for up to 4 days even in high humidity, and helps protect against heat-styling damage for soft, sleek, shiny locks. This is the current rebrand of the Matrix Opti.Care Smooth & Straight Ultra Smoothing Masque, which is still sold under the Opti.Care name by many Indian retailers.
Key ingredients: Shea Butter, Amino Acid (legacy Opti.Care listings also cite Silk Protein); paraben-free formula.
How to use: After shampooing (and optionally conditioning) with the Mega Smooth range, apply the mask evenly on clean, wet hair. Leave on for 3–5 minutes, then rinse thoroughly. Let hair air dry or blow dry for a smooth finish. Use 1–2 times a week.
Product Details
| Generic Name Of Commodity | Hair Mask |
|---|---|
| Net Quantity | 490g |
| Formulation | Mask |
| Customer Care (Luvee) | support@luvee.in · +91 97707 88800 |
| Customer Care Address | Shop no. 103 & 104, Maruti Arcade, Avanti Vihar Main Road, Raipur, Chhattisgarh 492001 |
| Grievance Officer | Madhur Agrawal, Grievance Officer · themadddy@gmail.com · +91 97707 88800 Complaints acknowledged within 48 hours and resolved within one month, per the Consumer Protection (E-Commerce) Rules 2020. |
| Brand / Importer Care Email | matrixhelpline@in.loreal.com |
| Brand / Importer Care Phone | 1800-22-4247 |
| Brand / Importer Care Address | L'Oréal India Pvt Ltd, A-Wing, 8th Floor, Marathon Futurex, NM Joshi Marg, Lower Parel, Mumbai, Maharashtra 400013 |
| Country Of Origin | India |
| Manufactured By | L'Oreal India Private Limited (Chakan, Maharashtra & Baddi, Himachal Pradesh) |
| Marketed By | L'Oreal India Private Limited, A-Wing, 8th Floor, Marathon Futurex, N.M. Joshi Marg, Lower Parel (E), Mumbai, Maharashtra 400013, India |
Frequently asked questions
How often should I wash my hair?
Oily scalps often need every day or every other day; dry or textured hair usually less. Wash the scalp, condition the lengths.
Do I apply conditioner to the roots?
No — mid-lengths to ends. Conditioner at the root is the usual cause of hair going flat within a day.
Is this product genuine?
Yes — 100% genuine products, guaranteed. Orders ship from our own store in Raipur. The manufacturer, importer and marketer details for this item are listed in Product Details above.
What is your return policy?
Returns are accepted within 3 days of delivery for items that arrive wrong or damaged. We do not accept change-of-mind returns on beauty and personal-care products, for hygiene reasons.
How fast is delivery?
Same-day within Raipur on orders placed before 5 PM, and typically 2–7 working days elsewhere in India. Enter your pincode above for a dated estimate.
What payment methods do you accept?
UPI, cards and netbanking through a secure checkout. We are currently prepaid only and do not offer cash on delivery.